Retries

If your service does not return a successful response status code, the webhook will be retried up to five times, at which point the request will be considered failed and will no longer be retried.

Failure Conditions

Riipen considers the following scenarios as failure conditions:

• Non-success HTTP status code response: If we receive any response other than a valid HTTP response between 200 - 299.
• Redirects: If the webhook encounters redirects while attempting to deliver the payload.
• SSL Certificate Issues: If we cannot successfully negotiate or validate your server’s SSL certificate.
• Timeouts: If there are prolonged delays in receiving a response from your server.

Automatic disabling

If your service does not return a successful response for 50 consecutive attempted even deliveries, the webhook will be automatically disabled.